Privacy Policy
Last updated: October 26, 2026
Hard Hands Renovations LLC ("we," "us," or "our") operates the website hardhandsrenovationsllc.com. This Privacy Policy explains what information we collect, how we use it, who we share it with, how long we keep it, and the choices you have.
Information We Collect
Quote and contact form submissions
When you request a free quote through our website, we collect the information you type into the form: your name, phone number, email address, the service you need, and your message describing the job.
Communications with us
If you call, text, or email us, we keep the contents of those communications and the contact details you share so we can respond and manage your project.
Text messaging (SMS)
You can reach us by text at (828) 578-5706. Our texting is person-to-person: we reply to messages you send us about your job. We do not send automated or marketing text messages, and we do not require consent to text messages as a condition of any service. Standard message and data rates from your mobile carrier may apply to texts you send or receive. You can stop texting with us at any time by telling us to stop.
Website analytics
We do not currently use analytics or advertising tracking tools on this website. If that changes, we will update this policy before enabling them.
How We Use Your Information
- To respond to your quote request and provide an estimate.
- To schedule, perform, and follow up on work you hire us to do.
- To communicate with you about your project by phone, text, or email.
- To keep basic business records, such as invoices and job history.
How We Share Your Information
We do not sell your personal information. We share it only with the service providers that help us run the business, and only as needed:
- Our website hosting and email delivery provider, which processes quote form submissions and delivers them to our inbox.
- Our email and phone service providers, which carry our communications with you.
We may also disclose information if required by law or to protect our rights, safety, or property.
How Long We Keep Your Information
We keep quote requests and customer communications for as long as needed to handle your project and maintain ordinary business records, and then delete or archive them. You can ask us to delete your information at any time using the contact details below.
How We Protect Your Information
Quote submissions are transmitted over an encrypted (HTTPS) connection and delivered to a password-protected email account. Access to customer information is limited to the people who need it to do the work. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.
Your Privacy Rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. To make a request, call or text (828) 578-5706 or email hardhandsrenovations@gmail.com. We will respond within a reasonable time.
Children's Privacy
Our website and services are not directed at children under 13, and we do not knowingly collect information from children.
Changes to This Policy
If we change this policy, we will post the updated version on this page with a new "Last updated" date.
Contact Us
Hard Hands Renovations LLC
Granite Falls, NC 28630
Phone or text: (828) 578-5706
Email: hardhandsrenovations@gmail.com
See also our Terms of Service.